Simple pricing for executive support that scales.
Every plan includes a dedicated EA, CSM, and re-matches at no cost.
Onboarded in under 24 hours
91%
see value within the first 2 weeks
9+ hrs
saved per executive, per week
2+ yrs
average EA tenure
Executive assistant plans and pricing
Starter
$3,999
/ Month
Billed quarterly
- Full-time EA supporting 1 executive
- Dedicated Customer Success Manager
- Pre-trained for 4+ weeks
- Re-matches at no cost if not a strong fit
- Onboard in under 24 hours
- PTO and leave backfill not included
Enhanced
$4,999
/ Month
Billed quarterly
- Full-time EA supporting up to 2 executives
- Dedicated Customer Success Manager
- Pre-trained for 4+ weeks
- Re-matches at no cost if not a strong fit
- Onboard in under 24 hours
- PTO and leave backfill not included
Enterprise
$5,999
/ Month
Billed quarterly
- Full-time EA supporting up to 3 executives
- Dedicated Customer Success Manager
- Pre-trained for 4+ weeks
- Re-matches at no cost if not a strong fit
- Onboard in under 24 hours
- PTO and leave backfill included — no coverage gaps
CEOs, Owners, and Founders count as 2 users due to cross-team demands and strategic depth.
Hiring 3+ executive assistants? Talk to us about volume pricing for building EA teams.
Based outside North America? EMEA pricing available on request.
Proof
Leaders who chose Viva
Real words from the executives our EAs support, across engineering, marketing, operations and the C-suite.
“Sophia has been welcoming, helpful, and proactive. Working with her has been a better experience than a number of in-person EAs I have worked with in the past.”
“Erika has helped me manage an incredibly high meeting load with more priorities than I could otherwise support. I definitely could not get as much done without her.”
“My inbox and systems have been completely turned over to make me more efficient and organized. My calendar now creates blocks of working time I previously did not have.”
“Viva provides exactly the calendar and operational support that I need, without any of the career management overhead.”
“I have been blown away by her contributions. I am no longer concerned about missing things, because I know she is looking out ahead in a way I am not.”
“Vivi has totally changed how we work at Owner. She is such a star, and I cannot imagine how we would get through the day without her.”
Security & trust
Built for security and compliance teams.
Every EA signs a binding NDA through Viva, completes identity verification, and works through encrypted credential systems. Whether your team has a 50-page DPA or just a quick procurement checklist, we have the controls to support it.
ISO 27001-aligned
Audit-ready posture across access, monitoring, and offboarding. Supports SOC 2 environments.
MFA + least privilege
Mandatory multi-factor auth. Permissions granted, monitored, and revoked.
Binding NDA + ID verification
Signed before any access is granted. No exceptions.
No local storage
All work products stay in your systems. Nothing sits on EA devices.
FAQ
Everything else worth knowing.
What’s included in each plan?
Every plan includes a dedicated full-time executive assistant and a dedicated Customer Success Manager. Starter supports 1 executive, Enhanced up to 2, Enterprise up to 3. EAs complete 4 weeks of Viva University before starting, and we re-match at no cost if the fit isn’t right.
What’s the difference between Starter, Enhanced, and Enterprise?
All three plans give you a full-time dedicated EA, a CSM, and the same pre-pairing training (4+ weeks). The difference is how many executives the same EA supports (1, 2, or up to 3) and whether PTO and leave backfill is included by default. Enterprise includes backfill.
Can I share an EA across executives?
Starter supports 1 user, Enhanced up to 2, and Enterprise up to 3.
Is there a discount for hiring multiple EAs?
Hiring 3 or more EAs? Talk to sales about volume pricing for building EA teams.
Do you offer pricing for EMEA time zones?
Yes. EMEA pricing is available on request.
How fast can an EA start?
Your matched EA is onboarded in under 24 hours.
What if I need to upgrade or downgrade later?
Plans are designed to scale with you. Your CSM will work with you on the right path if your needs change, including moving between tiers or adding additional EAs.
How long does onboarding take?
From signed agreement to your EA being live with you typically takes under 24 hours. Most customers see meaningful productivity gains within the first week.
What if my EA isn’t the right fit?
We re-match you at no cost. The managed service includes replacement, retraining, and continuity, handled by your CSM.
How do you handle EA PTO and time off?
Enterprise customers receive PTO and leave backfill as part of their plan. For Starter and Enhanced customers, backfill is available as an add-on, or we coordinate continuity coverage through your CSM.
Can my EA work in my time zone?
Yes. Our standard plans are optimized for US business hours. We also offer dedicated plans for EMEA coverage on request.
How is my EA managed day to day?
Your EA has direct access to a Viva CSM and a broader productivity team behind the scenes. Performance, retention, training, and ongoing coaching are all managed by us.
What does a Viva EA actually do day to day?
Calendar management, email management, board prep, candidate pipeline coordination, travel logistics, expense management, and special projects. Your EA learns how you work and runs it in the background.
How does Viva differ from a traditional virtual assistant service?
Quality. Our founders tried VA services and consistently ran into the same issue: inconsistent quality. That’s why we focus on hiring high-calibre executive assistants, train them for 4+ weeks before placement, and dedicate them to one company at a time. Viva EAs are not contractors juggling multiple accounts. They are full-time, dedicated, and managed by us.
Where are your EAs based?
Across 10 countries in Central and South America, working your North American business hours, from Pacific to Eastern.
What is your training process?
Every EA completes 4 weeks of Viva University, a hands-on program built with input from executives, before they start.
What experience do your EAs have?
At a minimum, an undergraduate degree and 2+ years of professional experience. All are fluent in written and spoken English.
What tools do your EAs know?
Highly proficient in Google Workspace, Office 365, Slack, Notion, and many other productivity and collaboration tools.
How do you handle data privacy and confidentiality?
EAs are NDA-bound and identity-verified, and work through VPN, antivirus, secure password sharing, and regular data wipes. We support customers operating in SOC 2 environments.
What level of English proficiency do your EAs have?
All of our EAs are fluent at C1 or C2 level. 60% of our team has lived, worked, or studied in the US, so they have a strong cultural understanding of US business norms and can travel to the US for offsites and in-person meetings.
What’s your security posture?
Viva is ISO 27001 compliant. Our security program covers user, endpoint, and systems security, with multi-factor authentication, full-disk encryption, single sign-on, and centralized device management on every EA workstation.
Are you SOC 2 certified?
We don’t provide our own software to customers, but we are ISO 27001 compliant. We support customers who maintain SOC 2 Type I and Type II environments, and we comply with their security requirements through our policies, controls, and contractual commitments.
How do you handle confidential data?
Every EA signs a binding NDA before access is granted and completes annual confidentiality training. Data is stored in your systems, not on EA devices. We perform regular wipes and maintain a 24/7 cyber response team.
Can I sign an MSA or DPA?
Our contracts are standardized, but we’re open to discussing specific questions, comments, or concerns. We’re also open to reviewing your DPA in instances where required.
What’s the term and renewal structure?
Plans renew on the billing cadence you choose at signup (quarterly or annually). Your CSM will work with you well before renewal to confirm the right next step for your team.
Get started
Match in under 24 hours.
One discovery call. We map your executive’s needs, surface 2 pre-vetted EAs, and get you live in a day.