Lost your EA?
Covered in 24 hours, not three months.
Losing an EA should not mean losing your calendar and your momentum. We put vetted, ready-to-start EAs in front of you tomorrow.
“Exactly the calendar and operational support I need, without any of the overhead.”
The problem
What walks out the door with your EA?
A departed EA takes more than capacity. The operating knowledge of your week leaves too, and it fades fast.
The situation
How do you replace an executive assistant quickly?
Skip the job post and the two-to-three-month search: Viva puts vetted, ready-to-start EAs in front of you within 24 hours. A guided handover rebuilds your calendar map, travel profiles, vendor contacts and open threads, even if your last EA left nothing behind. Every candidate has already cleared the same bar: see how we vet and train EAs.
What they own
What your EA picks back up
Everything the last EA owned, back under one owner. Six areas your new EA rebuilds first.
The handover
The checklist your next EA rebuilds from
Whether your last EA left notes or left nothing, the first week reconstructs the same four things.
The timeline
From departure to covered, day by day
Most seats are covered inside a week. Here is how the days break down.
Day 0
A 30-minute discovery call maps what your EA owned and what has to move first.
Day 1
Meet two vetted EAs matched to your role and working style.
First week
Your new EA rebuilds the calendar map, travel profiles, vendor contacts and open threads.
Day 30
Your CSM confirms the fit, with a re-match at no cost if it is off.
Get started
Cover the seat this week.
Tell us what your last EA owned and meet two or three vetted replacements within 24 hours, no commitment.
Viva Match
Great executive support starts with the right candidate.
A departure runs through the same four steps as a first hire. We’ve matched 300+ executives; the re-match rate inside 30 days is under 4%.
Understand your need
30 minutes with your executive to map work style, pace, and what they actually need delegated.
Identify the strongest fit
2 pre-vetted EAs surfaced from our bench. Each one is tested against your specific brief.
Meet your candidates
Your executive picks. CSM joins the kickoff. Full access provisioned within 24 hours.
Managed support
30-day check-ins, ongoing coaching, and re-matches at no cost if there isn’t a strong fit.
96%
Executives keep their first matched EA past the 30-day mark. The other 4% are re-matched at no cost.
Cost
How much does a Viva executive assistant cost?
One flat program fee, around half the $120k to $140k fully-loaded cost of an in-house hire, with no recruiting fees to restart the search. Every plan includes a dedicated EA and a Customer Success Manager. Run your numbers with the executive assistant cost calculator or see the full Viva vs in-house comparison.
Proof
Leaders who chose Viva
What executives say once the seat is covered again.
“I have been blown away by her contributions. I am no longer concerned about missing things, because I know she is looking out ahead in a way I am not.”
“Sophia has been welcoming, helpful, and proactive. Working with her has been a better experience than a number of in-person EAs I have worked with in the past.”
“Vivi has totally changed how we work at Owner. She is such a star, and I cannot imagine how we would get through the day without her.”
FAQ
Frequently asked questions
How quickly can a replacement EA start?+
Vetted profiles arrive within about 24 hours of your discovery call, and most executives have their new EA working inside the same week. The first days go to rebuilding the calendar map and reviving open threads.
Can we start if our EA left without a handover?+
Yes. Many replacements start with no notes at all. Your EA rebuilds context from calendar history and inbox threads, and the discovery call fills the gaps a handover document would have covered.
Do you offer temporary coverage or only permanent replacement?+
The program is month to month with no long-term contracts, so it works either way. Some clients bridge a gap while they decide on the seat; most keep their Viva EA once the overhead is gone.
How do we hand over credentials safely?+
Access moves through an ISO 27001-aligned process with VPN, secure password sharing and regular data wipes, and every EA works under a confidentiality agreement. Nothing stays in a personal account you cannot revoke.
How are Viva EAs vetted?+
Through a five-stage recruitment process that hires the top 1% of applicants, followed by four weeks of Viva University, our hands-on training program.
What if the fit is not right?+
We rematch you quickly, backed by a replacement guarantee. Our oversight does not end at placement.
Keep exploring
More ways Viva keeps leaders covered
Executive assistants for the C-suite
CEO, CFO, COO and the rest of the leadership team.
Executive assistants for VPs and directors
Support built for VP-level operators.
Support by industry
How EA support changes by sector.
How Viva works
See how matching and oversight actually work.
Scale your team
Add a dedicated EA as you grow.
Standardize org-wide
One managed program across every leader.
Get started
Match in under 24 hours.
One discovery call. We map your executive’s needs, surface 2 pre-vetted EAs, and get you live in a day. Re-match anytime at no cost if the fit isn’t right.