Growing fast?
Add support as fast as you grow.
Headcount should not lag behind the work. Add a vetted, full-time EA whenever a leader needs one, with no recruiting cycle.
“I am no longer concerned about missing things, because I know she is looking out ahead.”
The problem
What breaks when support lags behind headcount?
Leadership hires land faster than support does. The gap shows up as small failures in every new leader’s week.
The situation
How do you scale executive support as your team grows?
You scale executive support by adding a dedicated EA per leader under one managed program: same vetting, same training, one contract, one point of contact. Viva onboards each new seat in under 24 hours, so support keeps pace with hiring instead of trailing it by a quarter. Deciding who needs one first? Start with our guide on how to delegate to an executive assistant.
What they own
What every new seat covers
Every seat comes with the same scope, so no leader gets a lighter version of support.
The signals
When does a leader need an EA of their own?
Shared support fails quietly. These are the signs a leader’s seat has outgrown it.
The sequence
How teams usually add seats
Every seat joins the same program: one contract, one CSM, one invoice, and central visibility on every EA.
The CEO seat
Support starts at the top, where calendar and inbox load is heaviest.
COO and operators
Operating leaders add EAs as board prep, QBRs, travel and vendor load grow.
Revenue leaders
Sales and marketing heads get seats as pipeline reviews and client travel stack up.
The wider org
Each new seat is matched in under 24 hours, one leader at a time.
Get started
Give your next leader their EA.
Tell us who needs support next and meet vetted candidates within 24 hours, no commitment.
Viva Match
Great executive support starts with the right candidate.
Every added seat gets the same four-step match. We’ve matched 300+ executives, and under 4% need a re-match inside 30 days.
Understand your need
30 minutes with your executive to map work style, pace, and what they actually need delegated.
Identify the strongest fit
2 pre-vetted EAs surfaced from our bench. Each one is tested against your specific brief.
Meet your candidates
Your executive picks. CSM joins the kickoff. Full access provisioned within 24 hours.
Managed support
30-day check-ins, ongoing coaching, and re-matches at no cost if there isn’t a strong fit.
96%
Executives keep their first matched EA past the 30-day mark. The other 4% are re-matched at no cost.
Cost
How much does a Viva executive assistant cost?
Each seat is one flat monthly fee, typically around half what a US-based in-house hire costs fully loaded, with a dedicated EA and a Customer Success Manager included. One invoice covers the program as it grows. Model your next seats with the executive assistant cost calculator.
Proof
Leaders who chose Viva
Leaders who added Viva seats as their teams grew.
“Vivi has totally changed how we work at Owner. She is such a star, and I cannot imagine how we would get through the day without her.”
“Erika has helped me manage an incredibly high meeting load with more priorities than I could otherwise support. I definitely could not get as much done without her.”
“My inbox and systems have been completely turned over to make me more efficient and organized. My calendar now creates blocks of working time I previously did not have.”
FAQ
Frequently asked questions
Can we add EAs one leader at a time?+
Yes. Most teams add a seat as each leader’s load justifies it. Every new EA is matched in under 24 hours and joins the same program, so there is no minimum batch and no new paperwork per seat.
How do program terms work as we add seats?+
Each seat is a flat monthly fee under one agreement, so adding a leader never triggers a new contract or another procurement cycle. For program-level terms at your size, map it with us on a call.
Who keeps quality consistent across seats?+
A dedicated Customer Success Manager owns the program: 30-day check-ins on every seat and re-matches at no cost when a fit is off. Every EA cleared the same five-stage screen and four weeks of Viva University.
Can one EA support more than one leader?+
Yes, one Viva EA can support one to three executives. Many teams start shared and split into dedicated seats once a leader’s calendar, travel, meeting prep and follow-up load fills an assistant’s week.
How are Viva EAs vetted?+
Through a five-stage recruitment process that hires the top 1% of applicants, followed by four weeks of Viva University, our hands-on training program.
Where is the talent based?+
Across 15 countries in Latin America, fluent in English and aligned to US business hours, from Pacific to Eastern.
Keep exploring
More ways to grow your support
Executive assistants for the C-suite
CEO, CFO, COO and the rest of the leadership team.
Executive assistants for VPs and directors
Support built for VP-level operators.
Support by industry
How EA support changes by sector.
Replace a departed EA
Covered in 24 hours, not three months.
The managed EA service
What fully managed support includes end to end.
Standardize org-wide
One managed program across every leader.
Get started
Match in under 24 hours.
One discovery call. We map your executive’s needs, surface 2 pre-vetted EAs, and get you live in a day. Re-match anytime at no cost if the fit isn’t right.